Return & Refund Policy
At SANZ , your satisfaction is our top priority. We want you to shop with confidence, knowing that if something isn’t right, we’ve got you covered.
✅ 7-Day Easy Return & Refund
We offer a 7-day, no-questions-asked return and refund policy.
Simply return your product within 7 days of purchase and you’ll receive a full refund.
🔄 After 7 Days
- If more than 7 days have passed since your purchase, don’t worry!
- You’ll still be eligible for a 50% voucher of the product cost, which can be used on your next purchase.
📌 Conditions for Returns
Product must be in its original packaging.
Product should not be damaged or heavily used.
Proof of purchase (order number or receipt) is required.
💡 How to Request a Return
Send us a message on WhatsApp button at left corner.
Share your Order Number and the product details you want to return.
Our support team will confirm your request and guide you through the quick return/refund process.
❓ Need Help?
For any questions about returns or refunds, feel free to reach out to our Customer Support Team via email at buy.sanz.store@gmail.com or use Whatsapp Button.